Terms and Conditions

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Terms and Conditions Effective Date: August 08, 2025

Welcome to Pixel Fusion 3D These Terms and Conditions ("Terms") govern your access to and use of our website https://pixelfusion3d.com (the "Site"), our online 3D printing services (including uploading designs, placing orders, and receiving printed items), and any related communications or features (collectively, the "Services"). By accessing the Site, creating an account, placing an order, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy [link to your Privacy Policy].If you do not agree to these Terms, please do not use our Services. We may update these Terms from time to time, and changes will be effective upon posting the revised version on the Site. Your continued use of the Services after changes constitutes acceptance.

1. Eligibility and Accounts You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a legally binding contract to use our Services. By using the Services, you represent that you meet these requirements.To place orders or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.We reserve the right to suspend or terminate your account at any time for violations of these Terms, including providing false information or engaging in prohibited activities.

2. Description of Services Pixel Fusion 3D provides an online platform for custom 3D printing. Users can upload digital 3D model files ("Designs"), select materials, finishes, quantities, and other specifications, and place orders for physical 3D-printed items ("Products"). We may use third-party printers or fulfillment partners to produce and ship Products.We do not guarantee exact replication of Designs due to limitations in 3D printing technology (e.g., material shrinkage, layer lines, or minor imperfections). Products are custom-made and not intended for critical applications like medical devices, load-bearing parts, or safety equipment unless explicitly stated.3. Ordering ProcessTo place an order:

• Upload or select your Design (ensure it meets our file requirements, e.g., STL, OBJ formats).
• Choose material, color, size, quantity, and other options.
• Provide shipping and billing information.
• Review the quote (including production costs, shipping, taxes, and fees).
• Confirm and pay for the order.

Orders are offers to purchase and become binding upon our acceptance (via email confirmation). We may reject or cancel orders for any reason, including technical infeasibility, suspected infringement, or availability issues, with a full refund if payment has been made.Once production begins, orders cannot be canceled or modified due to their custom nature. We aim to process orders within [e.g., 7-14 business days], but times are estimates and subject to delays (e.g., material shortages or high demand).

4. Pricing, Payment, and Fees Prices are displayed on the Site in [e.g., USD] and include production costs but exclude shipping, taxes, duties, or import fees (which are your responsibility). Prices may change without notice, but confirmed orders are locked in.Payment is required in full at the time of order via [e.g., credit card, PayPal]. We use third-party processors and do not store full payment details. All sales are final for custom Products, except as outlined in Section 7 (Returns and Refunds).

5. Shipping and Delivery We ship Products to the address you provide. Delivery times are estimates and not guaranteed. You are responsible for all shipping costs, customs duties, and risks during transit (title and risk of loss pass to you upon handover to the carrier).Inspect Products upon receipt. Report any shipping damage to us and the carrier within [e.g., 3 business days].

6. Intellectual Property and User Content By uploading Designs or other content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display it as necessary to provide the Services (e.g., for printing and quality checks). You retain ownership of your User Content.You represent and warrant that:

• You own or have rights to all User Content and that it does not infringe third-party intellectual property, privacy, or other rights.
• User Content is not illegal, harmful, obscene, defamatory, or otherwise prohibited (e.g., designs for weapons, counterfeit items, or restricted goods).

We may refuse or remove User Content that violates these Terms or laws. You indemnify us against any claims arising from your User Content.All Site content (e.g., logos, text, images) is owned by us or our licensors and protected by copyright, trademark, and other laws. You may not copy, modify, or use it commercially without our written consent.

7. Returns, Refunds, and Warranties Due to the custom nature of Products, returns and refunds are limited. We warrant that Products will substantially conform to your specifications and be free from material defects for [e.g., 7 days] after delivery. If a Product is defective (e.g., printing error, not user design flaw), notify us within [e.g., 7 days] with photos and details. We may repair, replace, or refund at our discretion. Return shipping is your responsibility unless we instruct otherwise. No warranties apply to design flaws, material suitability for your intended use, or normal wear. EXCEPT AS EXPRESSLY STATED, SERVICES AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Prohibited Uses You agree not to:

• Use Services for illegal purposes or to upload prohibited content (e.g., infringing, violent, or discriminatory).
• Interfere with the Site (e.g., hacking, viruses, overloading).
• Resell or commercially exploit Services without permission.
• Misrepresent your identity or impersonate others.
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We may terminate access for violations and report illegal activity.

9. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (E.G., LOST PROFITS, DATA LOSS) ARISING FROM THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE RELEVANT ORDER.This does not limit liability for gross negligence, willful misconduct, or matters where law prohibits exclusion.

10. Indemnification You agree to indemnify, defend, and hold us harmless from any claims, losses, or damages (including legal fees) arising from your use of the Services, violation of these Terms, or your User Content.

11. Termination We may terminate or suspend your access to Services at any time for violations, with or without notice. Upon termination, you must cease use, and any outstanding orders may be canceled (with refund for unfulfilled portions).

12. Governing Law and Dispute Resolution These Terms are governed by the laws of [Governing Jurisdiction, e.g., the State of California, USA], without regard to conflict of laws principles. Any disputes will be resolved exclusively in the courts of [e.g., [Your Business Location]] or through binding arbitration under [e.g., AAA rules].

13. Miscellaneous

• Force Majeure: We are not liable for delays due to events beyond our control (e.g., natural disasters, strikes).
• Severability: If any provision is invalid, the rest remain enforceable.
• Entire Agreement: These Terms constitute the full agreement, superseding prior communications.
• No Waiver: Failure to enforce a right does not waive it.

14. Contact Us For questions or concerns, contact us at:

• Email: slcochran@icloud.com
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Thank you for choosing Pixel Fusion 3D.