Privacy Policy

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Privacy PolicyEffective Date: Effective Date, August 08, 2025 

Pixel Fusion 3D is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website

https://pixelfusion3d.com, use our 3D printing services (including uploading designs, placing orders, or interacting with our platform), or otherwise communicate with us (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.If you do not agree with this Privacy Policy, please do not access or use our Services. We may update this policy from time to time, and we will notify you of significant changes by posting the revised policy on our Site and updating the effective date.

1. Information We Collect We collect personal information to provide and improve our Services. The types of information we collect depend on how you interact with us, such as browsing our Site, submitting a 3D print order, or contacting customer support.Information You Provide DirectlyWe collect information you voluntarily provide, including:

• Contact and Account Information: Name, email address, phone number, username, password, and security questions when you create an account, sign up for newsletters, or contact us.
• Order and Payment Information: Billing address, shipping address, payment details (e.g., credit card number, expiration date, and security code), and order details. Note: Payment data is processed by third-party providers (PayPal, Apple Pay, Google Pay, etc), and we do not store full payment card details.
• Design and Project Information: Uploaded 3D model files, design specifications, custom requests, or other content you submit for printing. We treat these as confidential but may need to access them to fulfill your order.
• Communication Information: Any details you share in emails, chat support, feedback forms, or inquiries.
• Other Information: Preferences, survey responses, or marketing opt-ins.

Information Collected Automatically When you use our Services, we automatically collect certain technical information using cookies, pixels, and similar technologies:

• Device and Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, referring URLs, and interaction data (e.g., clicks or scrolls).
• Location Data: Approximate location based on IP address (we do not collect precise geolocation without consent).
• Analytics Data: Information about how you use our Site and Services, such as search queries or viewed products, to improve user experience.

Information from Third Parties We may receive information about you from external sources, including:

• Service Providers: Data from analytics tools (e.g., Google Analytics), payment processors, or shipping partners.
• Social Media and Partners: If you link your account or interact via third-party platforms (e.g., logging in with Google or Facebook), we may receive profile details like your name, email, or profile picture.
• Public Sources: Limited data from public databases or marketing partners.

We do not collect sensitive personal information (e.g., health data, racial origin) unless directly relevant and consented to for a specific service.

2. How We Use Your Information We use your information for legitimate business purposes, to fulfill contracts, comply with laws, or with your consent. Specific uses include:

• Providing Services: Processing orders, printing and shipping 3D models, managing accounts, and responding to inquiries (based on our contract with you).
• Payments and Fulfillment: Handling transactions, verifying payments, and coordinating shipping.
• Improving Our Services: Analyzing usage data to enhance our Site, troubleshoot issues, or develop new features.
• Marketing and Communications: Sending promotional emails, newsletters, or offers about 3D printing products/services (with your consent; you can opt out anytime).
• Security and Fraud Prevention: Detecting and preventing abuse, fraud, or unauthorized access.
• Legal Compliance: Responding to legal requests, enforcing terms, or protecting rights.
• Analytics: Aggregating anonymous data for internal reporting or business insights.

We retain your information only as long as necessary for these purposes or as required by law (e.g., 7 years for financial records).

3. Sharing Your Information We do not sell your personal information. We may share it in limited circumstances:

• Service Providers: With trusted vendors who help us operate (e.g., payment processors, shipping companies like UPS, cloud storage like AWS, or 3D printing subcontractors). They are bound by confidentiality and use data only for our purposes.
• Business Transfers: If we merge, acquire, or sell assets, your information may be transferred as part of the deal.
• Legal Requirements: To comply with laws, subpoenas, or government requests; to protect our rights, safety, or property; or in emergencies.
• With Your Consent: For any other purpose you approve, such as sharing designs with partners for collaborative projects.

We ensure third parties handle data securely and in compliance with applicable laws.

4. Cookies and Tracking Technologies We use cookies and similar tools to enhance your experience:

• Essential Cookies: For Site functionality, like remembering login details.
• Analytics Cookies: To track usage and improve performance.
• Marketing Cookies: To personalize ads or content.

You can manage cookies via your browser settings or our cookie consent banner. Disabling cookies may limit Site features. For more details, see our Cookie Policy https://www.godaddy.com/legal/agreements/cookie-policy.

5. Data Security We implement reasonable security measures (e.g., encryption, firewalls, access controls) to protect your information from unauthorized access, loss, or misuse. Uploaded 3D designs are stored securely and deleted after order fulfillment unless you request otherwise. However, no system is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights and Choices Depending on your location, you may have rights under privacy laws:

• Access or Correct: Request a copy of your data or updates to inaccuracies.
• Delete: Ask us to erase your information (subject to legal exceptions).
• Opt-Out: Unsubscribe from marketing emails or object to certain processing.
• Withdraw Consent: Revoke consent where applicable.
• Do Not Sell/Share: We do not sell data, but you can opt out of targeted ads.

To exercise rights, contact us at [Your Email Address]. We respond within [e.g., 30 days] and may verify your identity.

7. Children's Privacy Our Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we learn we have, we will delete it promptly.

8. International Data Transfers If you are outside the U.S., your data may be transferred to and stored in the U.S. or other countries. We use safeguards like standard contractual clauses to protect transfers.

9. Changes to This Policy We may update this policy to reflect changes in practices or laws. We will post updates on our Site and notify you via email if material. Continued use after changes means acceptance.

10. Contact Us If you have questions, concerns, or requests, contact us at:

• Email: slcochran@icloud.com

Thank you for trusting Pixel Fusion 3D with your information.